GStarICAD FAQ
General
How to feedback questions when you have any problem or question in using GStarICAD? What service can be provided by GStarsoft.com?
Buy/Upgrade/Register:
Whether can inspect the network lock customers' using condition? What are the authorization methods of GStarICAD? Is the registration number of GStarICAD valid all the time?
Products FAQ
Does GstarCAD offer localization version? Does GstarCAD have some Express tools like AutoCAD? How to load LISP application in GstarCAD? I’m a developer. Can I develop my own applications based on GstarCAD? Can I run it directly under GstarCAD? Why sometimes print preview can not be seen? Why doesn't some content in the drawing print out? How to install print driver in GstarCAD? The font is displayed? Why? Why the command line is disordered? Why is the text size in GstarCAD different from that in AutoCAD? How to add text style files? Why attribute text can not be displayed in attribute block? Why are the formats of the same dimension style different? When drawing circle or arc, why is polygon instead of circle or arc? How to customize the color and size of crosshair? How to customize selection of the size of pickbox and snap aperture? How to customize aliases? How to display line width in view? How to add hatch patterns? How to create group and explode group in GstarCAD? How can I open dwh file? How can I do? If Z coordinate of certain lines is not 0 which will lead to abnormality of chamfer and trim? Sometimes when users open a drawing but some entities don’t display. Why? Can GstarCAD create PDF? I can not select many objects at the same time. Why? The elements of the dimension are not formed into a single object, but separate objects. Why? The pan function of middle mouse button doesn’t work. Why? I am accustomed to making right mouse button as confirmation and repeat command, but now when I press right mouse button it always pops up menu, how can I do? How should I do if the command line and status bar disappear? How to accelerate operation in GstarCAD 2010? Whether can GstarCAD encrypt file when saving a file? The function of creating .bak file There are so many bak files and they take up much space, can we control whether creating bak files? How to operate “timely backup system”? What is the meaning of “Quick Multiple Files Save”? What file formats can GstarCAD2010 import & export? The encrypted lock can not be setup on vista or Windows 7 system. Why? If the trial period is due, can users continue to try? Why does the network version ask users to input serial number after installed, or else can't startup? What are the authorization methods of GstarCAD? What's the difference of installation between network version and stand-alone version of GstarCAD? Is the activation code of GreatStar series software valid all the time? What services can be provided by GstarCAD ? How Can I Get Help When I Need support? What's the difference between Trial Version and Authorized Version? Does GstarCAD support DWG file format? Can be compatible with AutoCAD? What are the system requirements for GstarCAD? What are the main advantages of GstarCAD? How to install these update patches of GStarICAD? Why does the network version of the software after users installed ask users to input serial number, or can't startup? Some commands can not be used normally after clicking ESC when opening a drawing. Whether can industry software purchased before be loaded on GStarICAD? What are the system requirements for GStarICAD? What's the difference between Trial Version and Authorized Version? What's the difference of installation between network version and stand-alone version of GStarICAD? What's the difference between GStarICAD Standard and GStarICAD Professional? Is GStarICAD compatible with AutoCAD? Why entities in other layers are also deleted when deleting entities in some layer? Are there plot style files in GStarICAD? Why can't open drawings saved by GStarICAD in AutoCAD R14? How to set the resolving power of virtual printer? Why is the plot-out line width not correct? Why doesn't some content in the drawing printed out? Is print preview of GStarICAD different from that of AutoCAD? What development tools are supported by GStarICAD? Why is the line printing out too light? How to install printer driver? Why sometimes can't print, print setting exit, or appear unrecognized characters in printing? Why is the snap invalid after switching to drawing paper space? How to accelerate operation? How to display line width in view? What's the meaning of the speedy multi-files in auto-save? Why are the formats of the same dimension style different? Why is it so slow to transfer print interface? Can print boundary be adjusted? Whether can we use wheel to zoom and pan during drawing in GStarICAD? When drawing circle or arc, why is polygon instead of circle or arc? How can I do? If Z coordinate of certain lines is not 0 which will lead to abnormality of chamfer and trim? Why can't snap the divided point? Why the scale and position of created customized blocks are not correct? How to customize the color and size of crosshair?
Does GstarCAD offer localization version?
Yes. There are more than 60,000 customers in about 60 different countries, in order to help users design with GstarCAD more conveniently, we are preparing for more and more local versions. It contains English, Chinese, Traditional Chinese, Japanese, Russia, and so on. You can download it in the website if this local version has been released.
Does GstarCAD have some Express tools like AutoCAD?
Yes, GstarCAD has more than 100 functions in Express Tools which are similar to AutoCAD, and some of them are GstarCAD unique features such as drawing compare、GstarCAD tools. All of them help engineers work more efficiently.
How to load LISP application in GstarCAD?
Execute “appload” command then add lisp file to start group list, you also can add related sentence in “icadautoload.lsp”.
I’m a developer. Can I develop my own applications based on GstarCAD? Can I run it directly under GstarCAD?
Yes, GstarCAD supports AutoLisp、Vlisp、ADS (SDS)、VBA、ARX for your own applications. If your Lisp、ADS、VBA、ARX applications are based on IntelliCAD or AutoCAD, most of the applications can be migrated to GstarCAD directly with just a little or no modification.
Why sometimes print preview can not be seen?
The reason usually is related with scale. As long as you set the right scale it will work well.
Why doesn't some content in the drawing print out?
You can set some layers as "Not Plot" in layer manager, the set layers can not be printed out. If similar situation appeared, please check if the layer was set as "Not Plot".
How to install print driver in GstarCAD?
Choose “add plotter” in printer or plotter list. You can setup system print driver or Icad08 built-in print driver according your requirement. Our software supports HP 、OCE、Canon currently. If you have no suited print driver please install system print driver. If you have suited print driver we suggest you to choose built-in print driver because it make you needn’t install driver; accelerate print speed ,compress the size of PLT file; enhance print precision; more convenient on paper setup.
The font is displayed? Why?
The font file that displays the character doesn’t exist. You can change it into other font file or copy this font file to font library.
Why the command line is disordered?
Open the control panel of Windows, select “Regional and language options” then select your required language.
Why is the text size in GstarCAD different from that in AutoCAD?
The font files between the CAD software may be different. If font files are the same completely, then the text size should be the same. Even if font files of the same name between the different CAD software may be not the same completely. You can testify if they are the same files according to byte quantity and creating date.
How to add text style files?
Copy font files to corresponding catalog GstarCAD Professional\Fonts. Please don't copy the whole font file of other software to GstarCAD randomly; it is better only to copy useful font files.
Why attribute text can not be displayed in attribute block?
The main reason is system variable “attmode” value is 0. Input “attmode” in command line then change the parameter from 0 to 1. The function of system variable “attmode”:
Turn the display of attributes on or off (visible or invisible), or maintains their active assigned state.
Range: 0 (All attributes invisible), 1 (Normal-based on setting as defined for the individual attribute), 2 (All attributes visible)
Default: 1
Why are the formats of the same dimension style different?
The program allows dimension entities of the same dimension style to have different special parameters, that is, dimensions of the same style may have some different parameters.
When drawing circle or arc, why is polygon instead of circle or arc?
It is because the “display resolution” is too low, you can set the value in Tools>Options>Display. You also can use system variable “viewres” to control the display resolution.
How to customize the color and size of crosshair?
Select "Tools/Options" in pop-menu or input "config" or “Op” in command line, open "Configuration" dialogue box, click "Display" option card, in which you can set crosshair color and size.
How to customize selection of the size of pickbox and snap aperture?
Select "Tools/Option" or input “Config” or “Op” in command line to open "Configuration" dialogue box, in “drafting” and “selection” option card you can set the size of pickbox and snap aperture.
How to customize aliases?
Select "Tools/Customize/Edit Program Parameter" in pop-menu, Open dialog box and you can select command in the list, then input an alias to add alias.
How to display line width in view?
Line width can be displayed by pressing the button “LWT” in Status Bar.
How to add hatch patterns?
Hatch patterns of GstarCAD are saved in GstarCAD Professional\Patterns. You can directly paste the edited or copied hatch definitions into icad.pat files, or save one or more hatch patterns as independent *.pat files and put it under the "Patterns" catalog. It is suggested not to paste whole acad.pat into icad.pat. The new version CAD software has stored plenty of hatch patterns. Please pay attention when you save a file as independent *.pat file, the name of the file should be the same as the hatch name defined in the file.
How to create group and explode group in GstarCAD?
You can use command group and groupexplode to create group and explode group. You also can use toolbar shortcut button.
How can I open dwh file?
Use hopen command or use GstarCAD backup file manager to open, the dwh file will be saved as dwg file after you open it.
How can I do? If Z coordinate of certain lines is not 0 which will lead to abnormality of chamfer and trim?
You can change Z coordinate in Express Pop-menu in GstarCAD2010. You can select all objects and then change the Z coordinate to uniform value, such as 0. It is better to find out the reason why the Z coordinate is not 0 to avoid the same situation again.
Sometimes when users open a drawing but some entities don’t display. Why?
If you uses standard version to open your drawing which contains some 3D entities such region、3D solid this condition will happen; If you use professional version such condition will disappear.
Can GstarCAD create PDF?
You can create PDF file using “export” command. Another method is using PDF virtual printer.
I can not select many objects at the same time. Why?
You can not select many objects at the same time when system variable “pickadd” is turned off. If you select a new object, previously selected objects will be canceled.
When system variable “pickadd” is turned on you can select many objects at the same time. There are two ways to turn “pickadd” on. One is to press button on property box another is to input “pickadd” in command line then input “on”
The elements of the dimension are not formed into a single object, but separate objects. Why?
If you set the system variable “dimassoc” as 0, you will meet this situation. In GstarCAD2010, system variable “dimassoc” supports 0、1 and 2
0
Create exploded dimensions. There is no association between the various elements of the dimension. The lines, arcs, arrowheads, and text of a dimension are drawn as separate objects.
1
Create non-associative dimension objects. The elements of the dimension are formed into a single object. If one of the definition points of the dimension moves, the dimension is updated.
2
Create associative dimension objects. The elements of the dimension are formed into a single object, and one or more definition points of the dimension are coupled with association points on geometric objects. If the association point on the geometric object moves, the dimension location, orientation, and value are updated.
The pan function of middle mouse button doesn’t work. Why?
Turn system variable “mbuttonpan” on
I am accustomed to making right mouse button as confirmation and repeat command, but now when I press right mouse button it always pops up menu, how can I do?
In Tools>Options>User Preferences dialog box, cancel the ticking off about “shortcut menus in drawing area”. You also can click “right-click customization” and set the function of right mouse button according your custom.
How should I do if the command line and status bar disappear?
You can control the visibility of status bar in view>display>status bar; Ctrl+9 controls the visibility of command line.
How to accelerate operation in GstarCAD 2010?
Reduce the quantity of application programs running together with Windows, and the quantity of opening drawings in GstarCAD. Use "Purge" to erase useless drawing datum in DWG drawing. Reduce snap items or not snap if not necessary.
Whether can GstarCAD encrypt file when saving a file?
You can set password when you save a file in GstarCAD. The method is following:
In “Save Drawing As” dialog box, press “Tools” button then choose “security options”. In “security options” dialog you can set password for your file.
The function of creating .bak file
Creating bak file is another file safety precaution which is different from automatic save. When you are saving a file, GstarCAD won’t overlay the saved files last time, but change the saved file into another file with suffix “bak”.
The aim to do this is to avoid loss of file after you made a mistaken save or didn’t activate automatic save.
The reasons leading to mistaken save are power failure、system halted、mistaken files. Moreover, if you want to restore some files after you delete some files mistakenly, at this time you can use .bak files. You can delete the redundant .bak files if you have saved your files correctly. This operation has no effect on drawing. “Makebak” command can control whether creating bak file.
There are so many bak files and they take up much space, can we control whether creating bak files?
You can control whether creating bak files using “makebak” command. Another method is that don’t check “Create backup copy with each save” in Tools>Options>Open and Save dialog box
How to operate “timely backup system”?
Pull-down Menu: Tool>Option>Open and Save
In “File Safety Precautions” choose “Automatic Save” and set the time interval such as 5 minutes. When choosing the file style if you choose “Single DWG File Save” system will automatically save file to be .SV$. In fact .SV$ files are standard DWG files. .SV$ files can be opened after changing the suffix to be DWG. But the save time is slow and not suit for the auto save with short time interval. If you choose “Quick Multiple Files Save”, system will automatically save file to be .dwh, the speed is very fast and suit for timely backup requirement. Suggest users not to choose “Save a Preview Image” because it affects the save speed. After finishing the above setting, system will make quick auto backup according requirement
What is the meaning of “Quick Multiple Files Save”?
Quick Multiple Files Save is original save style which is created by GstarCAD. It is also called “Auto and timely backup system” This save style make it possible to record the use’s drawing process and can restore the latest drawing when power failure or terminating program. Auto backup system use an original file format (suffix is dwh) which is a new vector drawing format created by GstarCAD. Compared with dwg file it creases the auto backup speed. For example: the backup speed is about 1 second if the file size is within 10M. this make timely backup system be at real time(such as: make a auto backup each 5 minutes)
What file formats can GstarCAD2010 import & export?
GstarCAD2010 can export: DWG、 DWF、PDF、WMF、BMP、EMF、SVG file formats. You can also open and save DWG、DXF、JPEG、TIF、PNG、BMP、GIF file formats.
The encrypted lock can not be setup on vista or Windows 7 system. Why?
Under the administrator privileges, plug into the lock then restart the computer. If your operating system is vista or Windows7 with 32 bits, the operation way is the same to in XP system, If your operating system is vista or Windows 7 with 64 bits, please contact with us.
If the trial period is due, can users continue to try?
As long as you apply to GstarCAD for continuing to try and send us your serial number at the same time, we will return back an activation code to you and you can continue to try
Why does the network version ask users to input serial number after installed, or else can't startup?
Some reasons for this situation are as follows:
l When installing software, not select "Network" version;
l Network locks and driver are not properly installed or activated;
l You may specify the wrong name of network lock server and IP address;
l If the server installs Windows XP sp2 or other firewall may also lead to the abnormity of network lock. Please close system firewall or open 6002 port.
You can inspect item to item.
What are the authorization methods of GstarCAD?
There are two authorization methods: activation code and dongle. Dongle is divided into stand-alone version and network version. A stand-alone version belongs to a single customer. Network version should be set up on the server (any computer in network), but the number of users should limit within the authorized number by the network lock.
What's the difference of installation between network version and stand-alone version of GstarCAD?
The installation program of network version and stand-alone version is completely the same, but to select stand-alone version or network version according to authorization methods on installing. If you install the stand-alone version when you use network lock, you can only use 30 days as installing the trial version. When you use stand-alone lock, it is not necessary to install lock drive if you use USB lock, but necessary if system (WIN98, etc.) can' t identify USB interface. Network lock is parallel lock or USB lock. Select network version when installing GstarCAD at customer end. If network lock installs normally, setting is not necessary at customer end. If there are two or more network locks in one network, it is better to setup the locks in different computer and then set the name and IP address of the computer onto which set the network lock at customers' end.
Is the activation code of GreatStar series software valid all the time?
The activation code of GstarCAD is matched with your computer. You need not to re-import activation code when you reinstall GstarCAD if you do not change hardware or reinstall operating system, except the method of registering update version changes. If you just reinstall operating system, the previous number is still valid, re-import it after installation can make you through. If you change motherboard or hardware, the previous number is invalid, you have to get a new free activation code from GstarCAD.
What services can be provided by GstarCAD ?
GstarCAD has a pursuit of excellent aftersale technical services to ensure the interest of our CAD customers. Sustained and effective technical service is available for customers after purchase to ensure the good functioning of the software. We provide you the following services: Lifecycle maintenance and upgrade: At present, If the dongle locks are damaged, feel free to contact us for replacing. You can visit Live Support and Online Training on www.staricad.com and MSN group for technique intercommunication.
How Can I Get Help When I Need support?
We offer basic CAD Technical Support for FREE to all our customers. Questions may be emailed or faxed to our Technical Support center. We will respond to you in 24 working hours via email or MSN. Some local distributors may offer more value added CAD technical support and services.
Our website is www.staricad.com you can leave message
Our technical support e-mail is support@staricad.com
What's the difference between Trial Version and Authorized Version?
Trial Version has the same function as Authorized Version. The only difference is the trial using term. You have 30 days' full functional evaluation on our CAD software. After that, cannot save the file.
Does GstarCAD support DWG file format? Can be compatible with AutoCAD?
Yes to both questions. GstarCAD's native file format is DWG, so when you open an existing Autodesk AutoCAD file (2.5 to 2010), there's no file conversion and no data loss. GstarCAD also provides a full compatibility with AutoCAD command line、menu (.mnu) and script (.scr) files、hatches、fonts、Complex linetypes、multiline text、lightweight、polyline、draw commands、audit & recover as well as AutoLISP and ADS. That means you can get to work immediately using the AutoCAD files, commands and applications you rely on.
What are the system requirements for GstarCAD?
l Microsoft Windows 2000, 2003, XP, Vista,Windows7 ;
l Intel Pentium(or faster) Processor ;
l Minimum 512M RAM (above 1G RAM recommended) ;
l More 300 MB Hard Disk(above 1G recommended);
l CD-ROM drive if installing from a CD;
l Mouse or other coordinates input devices;
l Output Devices (Printer or Plotter).
What are the main advantages of GstarCAD?
Independent intellectual property
Reasonable price
Shortest time to learn how to use
Similar interface with AutoCAD
Compatible with AutoCAD
How to install these update patches of GStarICAD?
The update patches of GStarICAD and industry software are independent, so you should install respectively. Usually speaking, the latest patches cover past ones (the earliest version that can be updated is specified in update patches), so you just need to install the latest update patches. Please pay attention to never cover the new update patch with the old one.
How to feedback questions when you have any problem or question in using GStarICAD?
Several ways are available. You can visit live support at our website: www.GStarsoft.com, or Email us for help.
Why does the network version of the software after users installed ask users to input serial number, or can't startup?
Some reasons for this situation as follows: when installing software, not select "network" version; Network locks and driver are not properly installed or activated; You may specify the wrong name of network lock server and IP address, you can inspect item to item. If the server installs Windows XP sp2 or other firewall may also lead to the abnormity of network lock. Please close system firewall or open 6001 and 6002 port.
Some commands can not be used normally after clicking ESC when opening a drawing.
Some programs are loaded while opening files. The drawings can be opened normally by clicking "ESC", but some programs are not loaded, so some functions can't be used normally.
What service can be provided by GStarsoft.com?
GStarsoft.com has a pursuit of excellent services to ensure the interests of customers. Sustained and effective technical service is available for customers after purchase to ensure the good functioning of products. We provide you the following services: Life-long maintenance and upgrade. Small version upgrade is free, you can directly download upgrade patches from www.GStarsoft.com. Upgrade needs 80~150 fee. If the dongle locks are damaged, feel free to contact us for replacing. You can visit our website: www.GStarsoft.com or Email us for help.
Whether can industry software purchased before be loaded on GStarICAD?
Now the industry software such as Structural Software, Architectural Software, Electrical Software, Heating Ventilation Air Conditioning Software, Water Supply and Drainage Software, Mechanical Software can be based on GStarICAD.
Whether can inspect the network lock customers' using condition?
Yes. A network surveillance program is setup as setting up the network lock driver. You can execute surveillance program to observe the situation of network lock. You can run the program by one-clicking "start" button, select-->Rainbow Technologies-->SuperPro
-->6.3-->Monitoring tool, this program will display the number of software users using currently. Surveillance program is used for only monitoring the situation of network lock, not must run it.
What are the system requirements for GStarICAD?
You need the following software and hardware to install and run GStarICAD;
Microsoft Windows XP, Windows NT 4.0, Windows 98, Windows 2000;
Intel Pentium Processor (Pentium III 700 or faster recommended);
Minimum 64M RAM (256M RAM recommended);
More 100 MB Hard Disk (1G MB recommended);
CD-ROM drives if installing from a CD;
Mouse or other coordinates input devices;
Color Monitor;
Output Devices (Printer or Plotter);
What are the authorization methods of GStarICAD?
There are two authorization methods: registered number and dongle. Dongle is divided into stand-alone version and network version. A stand-alone version belongs to a single customer, covering GStarICAD and industry software which also can be used on different computers. Network version should be set up on the server (any computer in network), but the number of users should limit within the authorized number by the network lock.
Is the registration number of GStarICAD valid all the time?
The registration number of Greatstar is matched with your computer. You need not to re-import registration number when you reinstall GStarICAD if you do not change hardware or reinstall operating system, except the method of registering update version changes. If you just reinstall operating system, the previous number is still valid, re-import it after installation can make you through. If you change mainboard or hardware, the previous number is invalid, you have to get a new free registration number from GStarsoft.com.
What's the difference between Trial Version and Authorized Version?
Trial Version has the same function as Authorized Version. The only difference is the using term. You have 30 days' full functional evaluation. After that, some functions (such as save &print) will be restricted.
What's the difference of installation between network version and stand-alone version of GStarICAD?
The installation program of network version and stand-alone version is completely the same, but to select stand-alone version or network version according to authorization methods on installing. If you install the stand-alone version when you use network lock, you can only use 30 days as installing the trial version. When you use stand-alone lock, it is not necessary to install lock drive if you use USB lock, but necessary if system (WIN98, etc.) can't identify USB interface. Network lock is usually parallel lock and need link to parallel (printing interface) and install network lock drive on the machine which install lock. Select network version when installing GStarICAD at customer end. If network lock installs normally, setting is not necessary at customer end. If there are two or more network locks in one network, it's better to setup the locks in different computer and then set the name and IP address of the computer onto which set the network lock at customers' end.
What's the difference between GStarICAD Standard and GStarICAD Professional?
GStarICAD Professional can create and edit 3D Solid however GStarICAD Standard can't. GStarICAD Professional is suggested if you need 3D Solid design or open 3D Solid drawings; GStarICAD Standard is suggested if there is no 3D Solid. 3dpoly and 3D planes are supported in GStarICAD Standard.
Is GStarICAD compatible with AutoCAD?
GStarICAD's native file format is .DWG, so when you open an existing Autodesk AutoCAD file (AutoCAD2.5 to R2007) there's no file conversion and no data loss. You can direct read-write DWG and the DXF documents of AutoCAD. In addition to drawing (.dwg) files, you can also save a drawing in a Drawing Exchange Format (.dxf) file or a drawing template (.dwt) file. Not only the drawing file format of GStarICAD is compatible with AutoCAD's, but also all kinds of file styles (such as linetype, hatch pattern, text style, etc.) are all the same. So to speak, GStarICAD and AutoCAD are bidirectionally compatible.
Why entities in other layers are also deleted when deleting entities in some layer?
Block definition and block entity maybe not in the same layer. For example, the entity is in a layer when the block is defined, if you insert the block in B layer, then, the block definition is in B layer, and the entity is still in a layer. This situation appears when you copy a plenty of entities from a drawing and paste as blocks in another drawing. The entities of the blocks are still in their previous layer. For example, if you paste a building drawing as a block, the wall is still in the WALL layer, the window is still in the WINDOW layer. If you close the WALL layer, the entities in the WALL layer of this block will also disappear. But if you delete some entity of this block in the WINDOW layer, then the whole block is deleted, including the hidden entities in the WALL layer. When you close some layers and delete some objects, please note if the object is part of the block, and if delete the entities of the block in other layers.
Are there plot style files in GStarICAD?
There are no stored plot style files in GStarICAD temporarily, but plot configuration files can be saved. After the set color and line width mapped, it can be saved as plot configuration files(*.pcp) in "Advance" option card of "Print" dialog box. Repeat setup can be avoided by saving common-used print setup as pcp files. It can save not only settings of color and line width but also of printer, such as print direction, paper size, etc
Why can't open drawings saved by GStarICAD in AutoCAD R14?
Impertinently save edition. If the files in GStarICAD are saved as DWG files of 2000 or 2004 version, it can not be opened by AutoCAD R14
How to set the resolving power of virtual printer?
Click button "Print Setup" in "Print" dialog box, select "GreatStar virtual printer", click "Property" button, setup directly the orientation and color in " Property" dialog box, One-click "Advanced" button, you can setup paper size, copy count and so on.
Print resolving power of GStarICAD is set according to dpi, short for" Dot per inch" which can set four resolving power: 90,120,180,360. Export pixel dots equals exported paper inches multiply DPI value of resolving power. For example, if export A4 paper, horizontal dots of 360dpi is 8.27X360, vertical dots is 11.69X360, check list of paper size and resolution
Why is the plot-out line width not correct?
There are two methods to control the print-out line width, one is setting up print-out line width by color, one is to use the set objects' line width. In GStarICAD 2007, the situation will not appear. If you want to print by set line width in the latest version, please select corresponding color and open the option "use objects' width".
Why doesn't some content in the drawing printed out?
You can set some layers as "Not Print" in layer manager, the set layers can not be printed out. If similar situation appeared, please check if the layer was set as "Not Print".
Is print preview of GStarICAD different from that of AutoCAD?
Boundaries are left out of set size of paper in both of GStarICAD and AutoCAD. Print area and boundary in AutoCAD are displayed white, and in GStarICAD print area is gray, boundary is white. Thus it is easy to check whether the drawing can be printed normally. Because white boundary must be left when printing, so the paper size must be set bigger than print frame. For example, A4 frame printed by A4 printer can't export according to real size, but shrink properly. If it is A0, the set size should be bigger than real one.
What development tools are supported by GStarICAD?
Support the re-development of Lisp, ADS, DCL, 95% support ARX at present.
Why is the line printing out too light?
There are several reasons: A) not set color mapping when printing, print by multicolor directly, multicolor lines are printed gray by black-white printer; B) set dark gray as black in setting color mapping; C) not setup print line width according to color mapping or select "use line width" resulting in printing as the Minimum line width, and the Minimum was set too small. It is better to setup the export color as 7 (white), line width 0.2, adjust properly according to special requirements.
How to install printer driver?
GStarICAD use the system print driver program, as long as setting printer driver in operating system, you can select this printer to print out.
Why sometimes can't print, print setting exit, or appear unrecognized characters in printing?
GStarICAD transfers the printer driver program of operation system. If appeared problems such as print setting exit, or appear unrecognized characters in printing, please down load and install the latest printer driver.
Why is the snap invalid after switching to drawing paper space?
You can't snap entities in viewport temporarily before entering the view port in paper space. You can do that by dblclicking the viewport and enter it.
How to accelerate operation?
Reduce the quantity of application programs running together with Windows, and the quantity of opening drawings in GStarICAD. Use "Purge" to erase useless drawing datum in DWG drawing. Reduce snap items or not snap if not necessary. It is suggested to close program and reopen GStarICAD if you have run GStarICAD for a long time.
How to display line width in view?
Line width can be displayed according to practical settings by pressing the line width button in Status Bar.
What's the meaning of the speedy multi-files in auto-save?
Backup system simultaneously records users' entire drawing process and no necessary to worry about any lost of your work by the unexpected error. Its automatic backup system adopts a new vector image format (with the suffix .dwh) originally created by GreatStar Software, Comparing with the standard .dwg file, automatic and timely backup system greatly increases automatic backup speed, for example when the drawing size is no more than 10M, time for backup is about one second. This prompt backup system achieves real time (e.g. automatically backup every 5 minutes).
In case of accidents, such as power failure or abnormal exit, it will restore to the last-edited drawing, reducing losses to minimum. In addition, users can set how many copies and how long it will be kept. If you save wrong drawing after improper operation or delete the drawing by mistake, you can restore the file by inputting file name and the save time.
Why are the formats of the same dimension style different?
The program allows dimension entities of the same dimension style to have different special parameters, that is, dimensions of the same style may have some different parameters. two method to realize: A) In "Dimension Style Manager" dialogue box, select a dimension style(such as XXX), click "Overrides" button, then the dimension style display
Why is it so slow to transfer print interface?
While transferring print interface, software will try to link to default printer and other printers existing in printer list. If the printer is abnormal in panel, it would be very slow to transfer interface. You can delete the iffy printer.
Can print boundary be adjusted?
There is a Printer.ini file under GStarICAD catalog, in which record boundary, max/min line width, extended parameter and export catalog of virtual print. This file can be opened and edited by notepad.
Margin is the space between print area and paper boundary, default value will be used if it was set as negative, and boundary can be change if positive. Please make sure the image is in gray print area.
MinWidth is Minimum line width, if the set line width is smaller then min width, it will print as min width. You also can adjust the value if you feel it too small. Then it doesn't need to reset if print as min width in color mapping. MaxWidth is Maximum line width, the default value is 10. You must adjust this value if the wanted value is bigger than 10. Offset Factor is pixel of offset, this value can be adjusted properly if it doesn't print normally by snapping frame-select boundary of paper. It doesn't need adjustment usually.
Whether can we use wheel to zoom and pan during drawing in GStarICAD?
Yes, you can. Zoom in upward, zoom out downward; you can pan by pressing the wheel and dragging.
When drawing circle or arc, why is polygon instead of circle or arc?
It is because the precision setting in viewers is too low, you can heighten the precision properly. If this situation appeared at zoom out drawings, input "r" to redraw. It won't affect the printing effect, if the similar situation appeared when print, please install or update the latest version of GStarICAD 2007.
How can I do? If Z coordinate of certain lines is not 0 which will lead to abnormality of chamfer and trim?
You can change Z coordinate in Express Pop-menu in GStarICAD 2007. You can select all objects, change the Z coordinate to unitive value, such as 0. It is better to find out the reason why the Z coordinate is not 0 to avoid the same situation again. If you are not sure, you can send the drawings to support@GStarsoft.com, our developers will analyze, then find out the reason and modify.
Why can't snap the divided point?
It is better to close the "Nearest" snap option when you snap the divided point.
Why the scale and position of created customized blocks are not correct?
You must define the Inserting point correctly when creating blocks, or else it is difficult to position when inserting blocks. Besides, pay attention to paper scale in defining blocks, for example, it is better to define blocks at 1:1. You can open some blocks in the software gallery, observe the inserting position, scale and dimension of the block.
How to customize the color and size of crosshair?
Select? "Tools-->Config" in pop-menu or input "config" in "Command Area", open "Configuration" dialogue box, click "Display" option card, in which you can setup crosshair color and size.
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