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Home > Support > FAQ

GStarICAD FAQ

General
How to feedback questions when you have any problem or question in using GStarICAD?
What service can be provided by GStarsoft.com?

Buy/Upgrade/Register:
Whether can inspect the network lock customers' using condition?
What are the authorization methods of GStarICAD?
Is the registration number of GStarICAD valid all the time?

Products FAQ
How to install these update patches of GStarICAD?
Why does the network version of the software after users installed ask users to input serial number, or can't startup?
Some commands can not be used normally after clicking ESC when opening a drawing.
Whether can industry software purchased before be loaded on GStarICAD?
What are the system requirements for GStarICAD?
What's the difference between Trial Version and Authorized Version?
What's the difference of installation between network version and stand-alone version of GStarICAD?
What's the difference between GStarICAD Standard and GStarICAD Professional?
Is GStarICAD compatible with AutoCAD?
Why entities in other layers are also deleted when deleting entities in some layer?
Are there plot style files in GStarICAD?
Why can't open drawings saved by GStarICAD in AutoCAD R14?
How to set the resolving power of virtual printer?
Why is the plot-out line width not correct?
Why doesn't some content in the drawing printed out?
Is print preview of GStarICAD different from that of AutoCAD?
What development tools are supported by GStarICAD?
Why is the line printing out too light?
How to install printer driver?
Why sometimes can't print, print setting exit, or appear unrecognized characters in printing?
Why is the snap invalid after switching to drawing paper space?
How to accelerate operation?
How to display line width in view?
What's the meaning of the speedy multi-files in auto-save?
Why are the formats of the same dimension style different?
Why is it so slow to transfer print interface?
Can print boundary be adjusted?
Whether can we use wheel to zoom and pan during drawing in GStarICAD?
When drawing circle or arc, why is polygon instead of circle or arc?
How can I do? If Z coordinate of certain lines is not 0 which will lead to abnormality of chamfer and trim?
Why can't snap the divided point?
Why the scale and position of created customized blocks are not correct?
How to customize the color and size of crosshair?
How to add hatch patterns?
All the commands can not be used when switch to another file window.
How to add text style files?
Why is the text size in GStarICAD different from that in AutoCAD?
Want to display some special steel symbols, so replace txt.shx in ICAD, why is the text style still the previous one having covered the same name file in font catalog?
Why can't paste the entities in clipboard as block by clicking Ctrl+V?
How to customize aliases?
How to customize selection of the size of pickbox and snap aperture?
How does virtual printer of GreatStar export image files?

 
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